Frequently Asked Questions
Everything you need to know about shopping with Indian Elegance
What is the estimated delivery time for my order?
Domestic orders within India typically arrive in 5-7 business days, while international shipping can take 10-15 business days depending on your location and customs clearance.
How do I ensure I choose the right size for ethnic wear?
We provide a detailed size chart on every product page. Since traditional Indian silhouettes vary, we recommend measuring your bust and waist and comparing them to our specific garment measurements for the best fit.
What is your return and exchange policy?
We offer a 7-day return policy from the date of delivery. Items must be unworn, unwashed, and have all original tags attached. Please note that custom-stitched outfits are not eligible for returns.
Do you offer international shipping?
Yes, Indian Elegance ships to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on the destination and weight of the package.
How should I care for my heavy embroidered garments?
Most of our products, especially those with intricate zari or hand-embroidery, are 'Dry Clean Only'. We recommend following the specific care instructions printed on the inner garment tag to maintain fabric longevity.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to digital photography and screen settings, there might be a minor 5-10% variation in the actual color of the fabric.